Privacy Policy
Your privacy matters to us. Learn how we collect,
use, and protect your personal information.
Privacy You Can Trust
Redmond Wellness and Chiropractic ("we," "our," or "us") provides healthcare appointment, intake, and patient-support services. This policy explains how information is collected, used, disclosed, and protected through our website, appointment workflows, and text messaging program.
Information We Collect
We may collect contact information, appointment and intake information, communication preferences, messages you send to us, website and device information, and records needed to operate, secure, and document our services. Healthcare information may also be subject to a provider Notice of Privacy Practices and applicable healthcare privacy law.
How We Use Information
We use information to schedule and administer appointments, deliver appointment notifications and reminders, send intake-form links, provide two-way non-PHI appointment support, respond to requests, maintain security, document consent and communication preferences, and comply with legal and operational obligations.
SMS And Mobile Information
If you provide a mobile number and affirmatively opt in, Redmond Wellness and Chiropractic may send appointment notifications, reminders, updates, intake-form links, and two-way non- PHI appointment support messages. Message frequency varies based on appointments and patient requests. Message and data rates may apply. Mobile information, text messaging opt-in data, and SMS consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes. We may disclose this information to service providers that help us deliver messages, but only as needed to provide the service and subject to appropriate confidentiality and data-protection obligations. Reply STOP to opt out. Reply HELP for help. After STOP, no further text messages will be sent unless you complete a new opt-in. SMS is not for emergencies or protected health information. Call 911 for emergencies and use an approved secure channel for medical information.
How We Share Information
We may share information with authorized staff, healthcare providers involved in your appointment, vendors that operate our technology or communications, professional advisers, and authorities when required by law. We do not sell protected health information and do not use protected health information for targeted advertising.